When we had issues with our pool cover (which had been installed by a different company) Gabriel was wonderful - he analyzed and diagnosed the problem. He comes with many years of years of experience in the pool cover industry and a helpful and problem-solving attitude. A few weeks later, he checked in to see that it was still working.
Gabriel is also a delight to deal with - he showed up when he said he would. All around, he's a clear and respectful communicator. After years of struggling with an old cover and other local companies who kept us waiting forever and could never seem to fix the issues, we are so glad we found Pacific Pool Covers. Highly recommend them.